Frequently Asked Questions Panphuree Phuket

Airport Shuttle Service

Does the hotel provide free airport shuttle service?

Yes, Panphuree Residence offers a ONE-WAY free airport transfer either airport to hotel or hotel to airport. A second way is available at THB 150.

Where is the airport pickup point?

For international flights, look for our staff holding a “Panphuree Residence” welcome sign as you exit International Arrival Gate 2, 1st floor (outside). For domestic flights, look for our staff in front of Gate 3 at Domestic Arrival.

How can I contact the shuttle driver?

If you cannot find our driver, please call +66 98 245-1426 or +66 (0)76-328 222 anytime.

Is pickup available after midnight?

Yes, our shuttle operates 24 hours. Just provide your flight details in advance.

What happens if my flight is delayed?

No need to worry. Our driver monitors your flight arrival using the flight number you provided and will adjust pickup time automatically.

Is advance reservation required? Yes, please email panphuree@gmail.com or Line @panphuree with your flight number and arrival time at least 1 day before check-in.

How often does the shuttle run?

The shuttle runs every 30 minutes. We schedule pickups based on your flight time so please provide your details when booking.

How long does airport transfer take?

Approximately 5 minutes by shuttle.

Location & Transportation

How far is the hotel from Phuket International Airport?

Just 1.5 km away, approximately a 5-minute drive.

Is the hotel near Nai Yang Beach?

Yes, Nai Yang Beach is 1.3 km from the hotel. Our free beach shuttle runs every hour from 7:00 AM to 6:00 PM.

Can I walk to Nai Yang Beach?

The beach is about 1.3 km away, which is roughly a 15-minute walk.

Are taxis available nearby?

Yes, taxis are available in the area. Our reception team can also assist you with arranging transport.

Are convenience stores nearby?

Yes, there is a supermarket just 180 m from the hotel, and 7-Eleven stores are within a short walk.

How far is the hotel from local restaurants and cafés?

Several restaurants and cafés are within walking distance. The hotel also has Papa Coco Club and Coral Cove Spa and Café on-site.

Rooms & Facilities

Does the hotel have a swimming pool?

Yes, we have a rooftop infinity pool open daily from 9:00 AM to 9:00 PM.

Is there a rooftop pool?

Yes, our rooftop infinity pool on the 6th floor offers beautiful mountain views and is open daily.

Does the hotel have a fitness center?

Yes, our fitness center is on the 5th floor, open daily from 7:00 AM to 10:00 PM.

Is free Wi-Fi available in all rooms?

Yes, free Wi-Fi is available throughout the hotel. Please collect your password at reception upon check-in.

Are rooms non-smoking? Please contact us at panphuree@gmail.com or Line @panphuree for details on our smoking policy.

Does the hotel have family rooms?

Yes, we have a Family Mezzanine room designed for families, featuring a two-level layout for added comfort and privacy.

Is breakfast included?

Breakfast is available at the hotel. Please check your booking details or contact us directly for current breakfast options and pricing.

Check-in & Booking

What time is check-in and check-out?

Check-in is from 14:00 and check-out is by 12:00.

Can I request early check-in?

Yes, early check-in before 14:00 is available at an additional charge of THB 300, subject to room availability.

Can I store luggage after check-out?

Yes, you can store your luggage at the reception after check-out.

Which payment methods are accepted?

For direct bookings, a 50% deposit is required at booking and the remaining 50% is paid upon arrival. For bookings via OTA platforms, payment follows each platform’s own policy.

Can I modify or cancel my booking?

For direct bookings, the 50% deposit is non-refundable. For OTA bookings, please refer to the cancellation policy of the platform you booked through.

Can I book directly with the hotel?

Yes, contact us via email at panphuree@gmail.com, Line @panphuree, or call +66 98 245-1426.

Phuket Transit & Airport Stay

Is Panphuree Residence suitable for overnight airport stays?

Yes, we are just 1.5 km from Phuket Airport with a free 24-hr shuttle, making us the perfect overnight option for transit travelers.

Is the hotel good for early morning flights?

Absolutely. Our free shuttle runs 24 hours so we can drop you off at any time, no matter how early your flight is.

Can I stay during a long layover in Phuket?

Yes, we welcome layover guests. Whether you need a few hours of rest or a full night, we have room options to suit your needs.

Is the hotel suitable for late-night arrivals?

Yes, our reception is open 24 hours and our shuttle is available around the clock so late-night arrivals are no problem.

What can I do near the hotel during transit?

You can relax at our rooftop pool, enjoy a massage at Coral Cove Spa, dine at Papa Coco Club, or take a short trip to Nai Yang Beach, all within minutes of the hotel.

Nearby Attractions & Activities

What attractions are near the hotel?

Nearby attractions include Nai Yang Beach (2 km), Sirinath National Park (930 m), Nai Yang Beach Park (970 m), plane spotting point (1.39 km), and Mai Khao Beach (1.54 km).

What activities can guests enjoy nearby?

Guests can enjoy beach swimming, nature walks in Sirinath National Park, plane spotting, Thai massage, and dining at local restaurants nearby.

How far is Nai Yang Beach?

Nai Yang Beach is 2 km from the hotel, about a 20-minute walk or a few minutes by our free beach shuttle.

Are there local markets nearby?

There are local shops and markets accessible from the hotel. Our reception team can recommend the nearest options during your stay.

Where can guests watch the sunset near the hotel?

The plane spotting point (1.39 km) and Nai Yang Beach are popular spots for sunsets, offering beautiful views of the sea and aircraft landing at dusk.

Family & International Travelers

Is the hotel suitable for families?

Yes, we have a Family Mezzanine room and a One Bedroom Suite ideal for families. Our rooftop pool, on-site restaurant, and free beach shuttle make it convenient for family stays.

Is airport pickup available for international arrivals?

Yes, our staff will meet you at International Arrival Gate 2, 1st floor (outside) holding a “Panphuree Residence” welcome sign.

Do you accommodate solo travelers?

Absolutely, solo travelers are welcome and the free airport shuttle is available for all guests regardless of group size.

Is the hotel suitable for business travelers?

Yes, with free Wi-Fi, 24-hr reception, easy airport access, and a quiet comfortable environment, Panphuree Residence is a great choice for business travelers passing through Phuket.

Ready for a stay you'll actually remember?

Less than 5 minutes from Phuket Airport.
Clean rooms. Caring staff. Comfy beds.
Everything you need  nothing you don’t.

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